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‘I love the opportunity to be accredited by an independent body which qualifies coaches to the very highest standards. This means that clients truly know that coaches who meet the ICF’s quality measure really are up to the job. This will do much for the future of our profession and for me as a professional.’
Martin Haworth, ACC
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Feedback January - March 2008
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Core Competencies Series of 10 19th March 2008
Establishing Trust and Intimacy with Coaching Presence
With Jeff Staggs, MCC


Looking at both the competencies together - Establishing Trust and Intimacy and Coaching Presence gave added depth, clarity and meaning to the coaching relationship and especially the role of the coach. Jeff's presentation was at once, searching, stimulating and enjoyable.

Colin Hurst

Jeff Staggs encouraged us to explore what real presence is – to grow in our self-awareness and willingness to believe in the client and trust the process. It reinforced for me what I really want to coach from: a belief that clients have the potential to be what they want to be and can discover it for themselves.

Francis Christie

Jeff gave us an amazing lesson in the power of not knowing, and in believing in the potential of others to find out for themselves.

Chris Carling


Coaching on your Virtual Doorstep on 19th March 2008
Demonstrating mastery in coaching with Sabine Henrichfreise, MCC

The Client said this :


When I dialled in to listen to Sabine Henrichfreise's Coaching on Your Virtual Doorstep teleclass I certainly didn't expect her to be coaching on my personal doorstep! As with the other virtual doorstep calls I've listened to I presumed that she'd already have a client lined up but she asked for a volunteer from the group. No one volunteered so she picked someone but luckily for me they passed on the joker and I grabbed the golden opportunity to be coached for half an hour by an MCC coach - something I've never experienced before and probably never will again unless I win the lottery!

I almost didn't volunteer as whenever I get the chance to be coached I work on the same issue and to be honest I'm sick to death of listening to my same old excuses. However, I'm pleased to say that with Sabine there was no focusing on the minute detail of what I was or wasn't doing - instead we seemed to move really quickly into looking at what tiny steps I could do to move forward. It was really refreshing not to get bogged down in the detail of my problem and the fact that Sabine suggested a very small baby step for me to take took the pressure off taking action to move forward.

It was quite weird (but pleasantly so) to hear other people on the call give feedback on the coaching (and in doing so also talking about my issue), but I found it supportive and I would recommend anyone to take this wonderful opportunity of being coached by an MCC on one of these calls!

Soo Hamilton

The Coach said this:

It was a great pleasure for me to share my way of coaching with peers from UK ICF. Explaining or describing the approach of creative chaos and the ‘decisive moment after’, i.e. when the client finds a new option for their question, is never as powerful as experiencing or doing it. From my perspective it was a strategic moment when I was ‘sinking together with Soo in her depth of confusion’ and realising at the same time that she had the power and capacity to come out of it with a new perspective. Supporting this moment of the clients’ ‘breaking through’ in active ways seems to be critical when we want to leverage creative chaos with our clients.

Demonstrating mastery when coaching in front of one’s peers is always a very challenging situation for me and perhaps it was the moment in the coaching where I was ready to fail as a masterful coach that the creative moment could really happen.

I would like to thank Soo for her willingness to experience a different type of coaching and to play with me as well as the observer’s delightful participation when I asked them to intervene. Your interesting questions, comments and ideas of application at the end of the session were a masterful invitation to engage in an inspiring peer to peer conversation.


The Observers said this:

I attended the telecoaching workshop last evening with Sabine and found it very stimulating and beneficial for my own coaching practice. It was great to be able to observe a high quality coaching session from the convenience of one's own home and to engage in questions and discussion with Sabine and the other participants in an open and mutually supportive way.

Felicity Bunt

Fascinating to be present as creative chaos opened up a path into action for the client. Sabine is an inspiration!

Chris Carling

I was an observer to the coaching session. What was useful to me was reflecting how I might be able to use the idea of ‘paradox’ - loading the client with yet more to deal with to get a break through when they are already expressing feeling overwhelmed (although I do think this would have to be done with caution! and perhaps not for the inexperienced coach to try!). When I put myself in a potential client`s shoes with a coach using this method with me, I realised that perhaps that sort of approach would probably help me to find some solutions or at least spur me on to move to move forward to try to resolve the issue/problem for myself - it might help me move from the stuck place I was in and where I felt paralysed with all the chaos and confusion around me.

Alison Dale

Business and Practice Development Discussion Forum Series of 5 12th March 2008
Creating a Successful Practice 2 of 5 with Philip Brew, MCC


Philip's talk was refreshing. Rather than being prescriptive, his being real and present and his dedication to coaching and the profession shone through. By being himself, he sends a clear message: focus on improving the product i.e. being a coach and who you are, and that in itself will attract the clients you want. Words like integrity, authenticity, client-centred, humility come to mind in describing Philip. He certainly models how best to create a successful practice - hearing him being himself would have persuaded me to hire him as my coach.

Joyce Chiu Broadbent

An interesting and re-assuring take on marketing from Philip Brew. There are many ways to succeed. Being yourself and maximising your coaching skills can also go a long way to getting your business going and maintaining that momentum.

Steve Thomson

Core Competencies Series of 10 3rd March 2008
Establishing Trust and Intimacy -
With Ellen Fredericks, MCC


It was fascinating to have the competence drawn out of the participants' experiences rather than being lectured at. We experienced coaching in the moment. I also believe that Ellen's development of the three shifts will help me to remember the key points of this competency.

Andrea Perrett

As a very new coach, Ellen's seminar gave me a very clear picture of how I need to develop as a coach, certainly in terms of this particular competence. Her questioning style of presentation brought out the experience and wisdom of everyone on the call, whether new or 'old hands' and it felt a real privilege to share in that. This was just my second ever teleseminar and I realise now I've been missing such a lot. I would encourage as many as possible to take advantage of the world class tutoring on offer, and you don't even have to step outside your home or office.

Colin Hurst

Core Competencies Series of 10 25th February 2008
Establishing the Coaching Agreement – dealing with the artful dodgers
With Molly Gordon, MCC


For me, the impact of the session was in the reminder that our personal power lies in the small steps we make - and our disempowerment in our attempts to make huge leaps that are bigger than the system in which we operate.

Jacqui Scholes-Rhodes


Coaching on your Virtual Doorstep on 19th February 2008
Demonstrating mastery in coaching with Philip Brew , MCC


I am going for my ICF credential right now and I have been listening to myself coach a lot. So it was really beneficial and interesting for my process to be able to listen to someone else coach for a change. I learnt so so much from the experience. Thank you.

Susan Lynch

Core Competencies Series of 10 4th February 2008
Establishing the Coaching Agreement – What Are You Really Agreeing To?
Leveraging Your Strengths as a Coach Through Establishing the Agreement
With Grace-Lyn Allen, MCC


I thoroughly enjoyed this teleforum. Lynn is the first person to clearly explain to me the differences between coaching at the ACC, PCC and MCC levels.

She then gave two masterful demonstrations of how to apply this with other coaches acting out the role of a client.

I found pictures useful like “peeling back the layers”, “surfing down to a conclusion” and “the loom on which we weave the threads”. I also valued the encouragement “to stay with it for as long as it takes”. Establishing the coaching agreement is the bedrock on which the coaching relationship rests.

Lastly, I felt encouraged to risk more in my relationships with clients in order to allow the fundamental truth to “shine through” and, for them, to achieve a greater level of self-awareness. That is something that both inspired me and challenged me to raise the bar.

Francis Christie

Lyn gave an inspiring demonstration of how to focus absolutely on the client's agenda and how checking back what you're hearing with the client at each stage helps open up deeper issues early in the coaching call.

Chris Carling

Last night's teleclass was truly excellent. The two great examples that Grace gave me through her coaching demos in terms of establishing the agreement with the client were: 1. Her several and very thoughtfully placed references to the use of time during the session and her subtle encouragement to the client to take greater responsibility for the use of time with regard to the desired outcome. 2. Her listening at level 3 and her excellent way of summarising and paraphrasing as a result.

Finally, she was the first instructor who attempted an illustrated and contextualised distinction of skills and approach to the same question required for the different levels of accreditation. It would be very useful if other instructors did so at their teleclasses.

Photini Papatheodorou

This session has given me permission to spend a lot more time drilling down to get to the crux of what the client really wants out of the session, without feeling rushed to get to an outcome. I knew that this is what you were supposed to do, but hearing an expert actually 'do' it really reinforces that it's OK to spend a lot of time really getting clear - without feeling guilty that I'm not charging ahead to get to a result.

Soo Hamilton

Grace-Lyn shared her skills, knowledge, energy and warmth with us around this core competency. I'm still processing (and will be for some time) but I wanted to let you know that what I put my hands around was not to 'surface' coach by rushing to the outcomes but to concentrate on being fully present in the moment, to be in the 'now' with the client.

Eileen Roberts

Business and Practice Development Discussion Forum Series of 5 30th January 2008
Hidden Secrets of Business Development 1 of 5 with Lisa Wynn, MCC


Lisa asked some very powerful questions which have got me thinking!

Anne Miller

It seemed a bit of a slow start and perhaps more input at beginning would have been useful. More participation /discussion developed through the call. The content was quite different to what I expected however it still took me down some useful avenues for reflection. I suspect there were several powerful concepts in here linked to motivation and how we think about what we do. These are taking time to now fall into place.

Jeff Gill

Core Competencies Series of 10 28th January 2008
Meeting the Ethical Guidelines and Professional Standards – making it real
With David Matthew Prior, MCC


A highly interactive call - with a very light touch, David helped us bring to the surface and explore deep issues such as trust and integrity that are integral to all our coaching.

Chris Carling

The basis of ethical coaching necessarily has many facets. David painted a big picture view which presented these as a coherent whole rather than disparate individual rules. This insight is invaluable to maintaining constant awareness of a coach’s responsibilities.

Gordon Watt

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